FAQS

FREQUENTLY ASKED QUESTIONS AND RULES:

- What is the minimum age to book the property?  You must be 25 or older to book the property.

- What is check-in and check-out time? 4PM check-in, 10AM check-out . Early arrival may be allowed upon request if available.

- How do I access the property? You will be assigned a unique door code that will be sent to you before arrival. There will be a keypad on the entry door that you can enter your code to access the property.

- Can I park my boat on the channel? Yes, there is a covered boat shed to tie off your boat. The boat lift is locked out and not available to guest. Please keep in mind that the water level in the channel is controlled by the wind, high tide, low tide, etc.; that could impact vessels at the dock. Property owner is not liable for anything that may happen to the vessel if you choose to do so.

- Where can I launch my boat? Boats can be launched at Bayou Lacroix Marina on Highway 603 and also at Bay Marina.

- Can I bring my pet? This is NOT a pet friendly home; therefore, no pets of any kind are allowed. Any pets brought to property will result in immediate eviction and a $250.00 fine plus any additional cleaning fees or damage cost.

- Does the home have an outdoor music system? There is a bluetooth ready sound bar on the smart television downstairs.

- Do you provide a daily cleaning service? We provide a departure clean on all stays. A mid-week or mid- stay clean can be provided for an additional fee. Please let us know prior to check-in.

-What is provided with my stay? There is a full kitchen with amenities including a microwave, coffee maker (traditional), toaster, blender, Instant pot, and crock pot. The property is stocked with cooking and serving items including plates, bowls, and utensils, as well as a can opener, corkscrew, measuring cups & spoons, and more.

There are bath towels, bed linens, and additional blankets. We also provide an initial supply of trash liners, toilet paper, hand soap, dish soap, a dish sponge, paper towels, dish detergent pods, and some cleaning supplies. Bathrooms are stocked with travel size shampoo, conditioner, and soap and hair dryer. Laundry facilities are also equipped with initial supply of laundry detergent. There is an also an iron and travel size ironing board available.

-What is the maximum number of guests allowed? 8 guests are allowed at all times unless approved in advance. Any additional guests (even though they are not sleeping there) will result in a $100 fine per additional person.

-Is the property kid friendly ? Please note this property is NOT fenced and it is on the water. Please accompany children at all times.

-Is there access to the home via an elevator? The elevator on site is locked and not operable for guests. Any tampering with the elevator will result in immediate eviction.

-Is there WiFi at the property? Free Wifi is provided, but from time to time connectivity can be spotty and we advise you to have a back-up plan, such as a mobile hotspot, if you absolutely must rely on the internet while on your vacation. The owner is not responsible for any internet outages.

-For your safety and security there are 3 exterior security cameras in place. One showing a street view on the front of the home, one showing the water view from home, and one showing upstairs entry door. Any tampering with the cameras or camera system will result in immediate eviction.

-Please note that as with all coastal areas this property is in a flood area. Guest are responsible for monitoring local weather and high tide conditions. If you choose not to evacuate due to rising water property owner will not be responsible for any losses that may be occurred.